Allergy and Sinus Conditions
Allergy and Sinus Conditions learn more
reconstructive facial surgery
facial surgery
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Sleep Disorders
Sleep Disorders
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Hearing Center
Hearing Center
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Karen VanBortel – Billing and Coding Manager

Karen has been with Finger Lakes Otolaryngology for 25 years. Through her tenure with the company she has worn many hats and has served in every facet of the business. She currently serves as the company's Billing and Coding Manager and is a Certified Billing and Coding Specialist.

Karen has many hobbies: bowling, travel, reading, baking and cooking when she has time.

She lives in Shortsville, New York with her two cats; Hannah and Sis.

Merna Dangle – Part-time Billing and Collections Specialist

Merna Dangle

Merna M. Dangle has 34 years experience in healthcare which includes 27 years in physcian billing, 6 years hospital billing as well as administrative management and physician practice services. Merna was instrumental in forming the backbone of Mid-Lakes Management before her retirement. Merna has a degree in Business Management with a secondary degree in accounting.

Merna was born in Williamsport PA and moved to the Finger Lakes in 1969. She has one daughter and 2 grandchildren. Her hobbies are reading, knitting, quilting and camping. She enjoys spending time with her family.

Merna currently handles our collections, patient payments as well all billing for allergy and office visits for the practice.

Julie Gilbert – Part-time Accounts Payable

Julie Gilbert

Julie is an employee of Tette & Ingersoll CPA. She has been with the company for fifteen years. Julie is a certified accountant and spends two days a week working out of the Newark office preparing payables, payroll and bookkeeping for Finger Lakes Otolaryngology. Julie lives in Newark, NY with her daughter and husband. She enjoys golfing and spending time outdoors in the summer.